Zurich North America has recently announced a significant reshuffling within its Customer and Distribution Management (CDM) team. This strategic move, unveiled on Wednesday, features three pivotal leadership promotions designed to strengthen relationships with brokers and amplify customer support across the U.S. These appointments are a crucial step in Zurich's ongoing efforts to fortify its position in the competitive landscape of the insurance market. Carl Sutter has been named Head of National Strategic Broker Relationships, Andy Peterson is set to helm regional distribution, and Allison McEnerney Sletteland takes on the role of Regional Executive for the New York Metro region.

With enhanced expertise and strategic roles, Zurich North America is poised to set new benchmarks in broker engagement and customer excellence.

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Carl Sutter, formerly responsible for regional distribution, steps into his new role with the objective of steering broker relationships on a national scale. Based in Florida, Sutter’s appointment is a testament to Zurich's commitment to leveraging internal talent and experience. Joining Zurich in 2021, he brings over twenty years of valuable expertise from prominent organizations such as Chubb and ACE USA, equipping him with the insights needed to cultivate robust, strategic relationships with key brokers nationwide.

Andy Peterson's promotion to Head of Regional Distribution underpins Zurich’s strategy to enhance its North American operations. Situated in the New York metropolitan area, Peterson will lead a dedicated team of executives and territory leaders. His role will involve orchestrating the implementation of Zurich’s distribution strategy and elevating the company's customer value proposition. A stalwart member of the Zurich team since 2008, Peterson possesses a wealth of experience that includes positions as Senior Broker Relationship Leader and Regional Vice President for the Northeast Region, making him ideally suited to this critical role.

Allison McEnerney Sletteland’s ascent to Regional Executive for the New York Metro region is another strategic enhancement, reflecting Zurich’s confidence in homegrown talent. With her most recent role as a Broker Relationship Leader, Sletteland’s rich background, including tenures at Marsh McLennan, Priceline, and Citigroup, positions her to drive Zurich’s efforts in one of its most vital regional markets. Her ability to engage effectively with stakeholders will be paramount as she navigates the complexities of the New York area’s insurance landscape. As Zurich North America evolves under these new leadership roles, the company is poised to achieve increased engagement and customer satisfaction, setting the stage for long-term success in a dynamic market.